Clear & fair
FAQ & Policies
Straightforward answers so you can plan with confidence. Items marked for owner confirmation should be verified before launch.
What's included with a rental?
Delivery, professional setup, and pickup are included as standard. Your trailer arrives spotless, climate-ready, and prepared for your guests. An on-site attendant is available as an optional add-on and is not included by default on the 2-stall.
How many guests can the trailer support?
Our trailer has a 2-stall configuration designed to keep lines short for small-to-mid events. Recommended guest count: [OWNER TO PROVIDE: capacity / recommended guest count].
What does the trailer need to operate?
We'll confirm site requirements when we quote your event. Typically you'll need level ground and access for delivery. Power and water needs: [OWNER TO CONFIRM power/water/level-ground requirements].
Where do you deliver? Are there travel fees?
We focus on Columbia and the Midlands (Lexington, West Columbia, Cayce, Irmo, Chapin, Blythewood, Gilbert, Batesburg-Leesville, and nearby). We also serve events across South Carolina — travel outside the Midlands may include a travel fee. [OWNER TO CONFIRM travel-fee rates]
Is there a security deposit?
Yes. A refundable security deposit is required to book. It protects both parties and is returned after a post-event inspection, minus any non-weather-related damage. Deposit amount: [OWNER TO PROVIDE: deposit amount].
Who is responsible for damage?
The renter is responsible for damage that isn't weather-related. This is standard and fair — it keeps the trailer in premium condition for every event. We'll walk you through expectations when you book.
Can I add an on-site attendant?
Yes. An on-site attendant is available as an optional add-on (not included by default on the 2-stall). It's a great upgrade for longer events or when you want an extra layer of polish throughout the day or evening.
How far in advance should I book?
Wedding and peak-season dates go quickly. We recommend reaching out as soon as your venue and date are set. Lead time and availability: [OWNER TO CONFIRM booking lead time & availability].
What's your cancellation policy?
[OWNER TO PROVIDE: cancellation policy]
What makes this a “luxury” restroom trailer?
Climate control, running water and real sinks, upscale interior finishes and lighting, and meticulous owner-operated cleaning. Guests get a genuine indoor-bathroom experience outdoors — not a plastic box on the lawn.
What about weather?
Climate control helps with comfort in heat and cooler evenings. Weather-related considerations for delivery and siting will be discussed when we confirm your booking. Damage from weather is handled separately from renter-caused damage — we'll clarify this in your agreement.
How clean will it be?
The owner personally cleans and preps the trailer before every rental. Spotless on arrival is the standard. Between events, the trailer is fully turned over so your guests walk into a fresh, polished space.